Facilities - Ballater Surgery

Parking

The Practice only has 1 disabled parking space available on site for patient use, and has 4 dedicated staff parking spaces. There is free parking available on Chislehurst Road, but please be mindful of our neighbours and do not block driveways or park in a way to block the view for pedestrians crossing.

There is step free access to the practice via the main entrance.

Public Transport

The practice is located close to public transport route 61 bus route and Orpington train station Further information on bus times can be found on Plan a journey – Transport for London (tfl.gov.uk) and train times on National Rail Enquiries – Official source for UK train times and timetables

Patient Toilets

Patient toilet facilities, including disabled access, are available in the Practice. We have 3 toilets 2 of which have disabled facilities These are located on the ground floor in the main reception area and first floor.

Baby changing facilities are also available on the first floor.

Disability Access

If you have any special needs please let our staff know so that we can help and ensure you get the same support in the future.

Wheelchair access

Our premises have easy access, wide corridors, no steps, and a toilet for the disabled.

If you have any difficulty in using our facilities do please ask a member of staff who will be pleased to assist you.

Disabled Parking – Blue Badge Scheme

Please remember to display your Blue Badge when using the disabled space in our car park.

Loop System

We have a loop induction system please ask reception for more details. For more information on the loop hearing system visit Hearing Link website.

• British Deaf Association

• The Deaf Health Charity – SignHealth

• Action Hearing Loss

• Royal Association for Deaf People

• National Deaf Children’s Society

Blind/Partially Sighted

If you or family members are blind or partially sighted we will try our best to provide them for you. If we cannot provide such leaflets we will be very happy to explain and research information that you require. Just ask at reception and staff will either help directly or pass your request on to the Practice Manager.

For more advice and support for blind people please see the following websites:

• Royal National Institute of Blind People (RIND)

• Action for Blind People

• Blind.org.uk

• British Blind Sport