Home Page

Welcome to
Ballater Surgery

Non-urgent advice: Temporary Suspension of Registered Patients

Ballater Surgery have made the difficult decision to close our patient registration list for a further three months from 12th February 2024 until Monday 13th May 2024.

This has not been an easy decision, we are still continuing to review the situation.

Please contact Julia Morrison, The Practice Manager if you have any further concerns. 

Non-urgent advice: Medical problems and queries

If you have an urgent medical problem you can contact triage between 7.00am and 10.00am on [email protected].


Prescription queries, please email [email protected].


Medical reports and attachments, please email [email protected] (this is not for medical queries)


For non-urgent queries, please click on the AccuRx box and complete with as much detail as possible.

“Doctors surgeries come in for a great deal of criticism these days but Ballater Surgery in Chislehurst Road Orpington deserves praise today. I phoned at 3pm with an ear infection and was told the doctor would phone me back. Doctor phoned at 3.20pm and I was given an appointment for 4pm and was seen at 3.55pm – prescription on its way to Boots. Really well done Ballater very efficient.” – anonymous

Swift and Efficient
★★★★★
Rated 5 stars out of 5
by C – Posted on 04 October 2023
Flu jab today – booking process highly efficient via text message. Administration by Dr BT painless but I was also so impressed with the opportunistic health advice, and the research papers in the waiting room – amazing. Also had great friendly efficient service from Dr RA attending for reviews, and the practice nursing team have been amazing at childhood imms – including chicken pox. The reception team have been efficient and friendly, and helpful.
Visited October 2023
Opening Hours
Monday 8:00 am to 7:00 pm
Tuesday 8:00 am to 7:00 pm
Wednesday 8:00 am to 7:00 pm
Thursday 8:00 am to 7:00 pm
Friday 8:00 am to 7:00 pm
Saturday Closed
Sunday Closed

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Latest News

Easter Closing and Opening

We will be closed on Friday 29th March 2024 until Tuesday 2nd April for Easter Weekend.

How to register with the NHS App

Link below supports patients to register on the NHS App https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3D4nRhmJ_tlI4&data=05%7C02%7Cjulia.morrison5%40nhs.net%7C9c1b3e169c4a49f7736508dc02197e38%7C37c354b285b047f5b22207b48d774ee3%7C0%7C0%7C638387555704376881%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=SswyljH5bZYm15WEYQ%2BinAD3wNt1SlMp%2FXxvL4zclFA%3D&reserved=0

Shingle Vaccinations

These are available in the surgery for patients aged 70-79 on the NHS. Please contact reception to book an appointment.

Subscribe to our Latest News!