How to Access us
- To View results (bloods/urine/xrays/ultrasounds): use PATIENT ACCESS (Sign up at reception with ID and proof of address), and until this is set up message us via the link below the blue box, below, or
- For Non-Urgent queries that do not require a physical examination (eg. discuss results, talk about any medical issues) – book a Telephone Consultation via reception (we’ll call you on an agreed date).
- For Non-urgent medical queries that may require a physical examination- Book a ROUTINE APPOINTMENT at:
- Ballater Surgery via Patient Access or Reception (or one of the Apps) OR
- one of the Hubs (Povorest/Crown Medical Centres) via Reception (you’ll see a local GP who has access to your medical notes)
- For Prescription requests use PATIENT ACCESS (sign up with ID and proof of address and for queries email) or email for queries [email protected]
- URGENT CLINICAL MATTERS: Email the TRIAGE EMAIL [email protected] (Read M-F until 10am)- attach photos!
OR Call reception and say it’s Urgent to get a callback from the Duty Dr. We have appointments daily for Urgent matters.
Please make sure you put your full name and date of birth on all emails.